Indlela’s Behavioural Insights Test (BIT) Consumer Panel

Implementing organisation: Health Economics and Epidemiology Research Office (HE2RO)

 

 

Study objectives: We aim to (1) Recruit a cohort of individuals who will comprise a “consumer panel” for assessing the likely effectiveness of behavioural nudges; (2) Explore knowledge, attitudes and beliefs of healthcare workers, care recipients and community members on candidate interventions; and (3) Test the usability and relevance of interventions prior to evaluating and scaling in a larger population.

 

 

Intervention description: Incorporating perspectives of consumers – including care recipients, community members and healthcare workers in the case of HIV service delivery – can be vital for designing effective interventions such as health messages and other behavioural interventions. The Indlela team proposes the formation of a Behavioural Insights Test (BIT) Consumer Panel to assemble a group of individuals, or consumer panel, to provide feedback on the BIT project development process. A BIT is a project that will implement and test low-cost, scalable interventions or service delivery innovations that are informed by behavioural economics and have the potential to overcome behavioural barriers to essential HIV services. The views of the consumer panel will be key to ensuring that the BIT projects meet community needs and will test the usability and relevance of the proposed interventions.

 

The study will take place in two phases:

 

Phase 1a- Consumer panel recruitment

This phase will include the recruitment, enrollment and set-up of an operational structure for the consumer panel.

 

Phase 1b- FGD participation 

As part of this phase, we will explore participant understanding of HIV care and which areas to prioritise from a user perspective.

 

Phase 2 – Consumer panel activities

During this phase, we will invite consumer panel members to take part in activities to assess knowledge, attitudes and beliefs of the proposed HIV-related interventions.  Participants will also provide feedback on the usability and relevance of proposed interventions prior to implementation.

 

 

 

Evaluation description: This will be an exploratory study design with two phases that will take place concurrently, as described above.

 

 

 

Study outcomes: The project outcomes will include: 1) enrol healthcare workers,care recipients and community members into a consumer panel; 2) assess knowledge of behavioural challenges to accessing HIV care; 3) assess attitudes and beliefs toward HIV care and 4) explore perceptions of HIV-related interventions and data collection tools specific to the BIT projects

 

 

 

Study site: Recruitment will include, but is not be limited to Gauteng, KwaZulu Natal and Limpopo provinces.

 

 

 

Target population:

 

Healthcare workers inclusion criteria:

  • Based at selected private or public health facilities
  • Cadre of staff can include doctors, nurses, community health workers, outreach teams, HTS counsellors, data capturers and admin clerks 
  • Has access to a mobile phone 
  • Age ≥18 years old 

 

Care recipients inclusion criteria:

  • Attending the selected private or public health facilities and presenting at key entry points for routine services
  • Have access to a mobile phone 
  • Age ≥18 years old
  • Able to communicate in one of the study approved languages

 

Community members inclusion criteria:

  • Living within the  selected community for at least 6 months
  • Willing to engage with the recruiter and interested in being part of the consumer panel
  • Have access to a mobile phone
  • Age ≥18 years old
  • Able to communicate in one of the study approved languages

 

 

 

Target sites: We will liaise with HE2RO research teams that are based in the selected provinces to purposively select facilities and communities where we can recruit healthcare workers, care recipients and community members